FAQ's Section
Frequently Asked Questions
Orders:
tracking details are shared once the order is shipped.
refunds and exchange
No.lomoofy follows a strict no-refund policy.only exchange is provided for eligible cases.
exchange
only if the product is damaged,defective,or incorrect.
Mandatory unboxing video
Yes.Without an unboxing video,exchange requests will not be accepted.
returns
After quality check, exchange is processed within 5-7 buisness days.